OpenRateBusiness
en

Know every guest, not just the bill

OpenRate ties each receipt to a real guest, shows what it cost to bring them in, and brings them back.

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Guest profileExample data
A

Aigerim S.

Guest since June

Cost to acquire
€4.20
Spent since
€186
Visits
7
Brought by
Quest night
Orders most
Beshbarmak
signed agreements with restaurant groups
10
signed agreements with restaurant groups
venues using OpenRate today
14
venues using OpenRate today
venue revenue in one evening, paid by a sponsor
€9.7k
venue revenue in one evening, paid by a sponsor

Your till sees a table, not a person

You know last month’s revenue to the cent. Who came back, what they cost to attract and which dish actually earns is still a guess.

What a lost guest costs you

€
%

€69,120in revenue you won't see this year

No new POS, numbers from the first month

  1. Put a QR menu on every table

    Guests open the menu and order from the table without installing anything. Free on every plan.

  2. Guests upload their receipts

    Each verified fiscal receipt earns cashback in OpenCoin, so every visit is tied to a person.

  3. You see the numbers

    New, returning and lapsed guests, cost per guest and dish economics from the first month.

Guest economics, not an average ticket

Guest economics

What each guest cost to bring in and what they have spent with you since.

  • New, returning and lapsed guests
  • Which campaign brought whom, down to the person

Menu and floor

Which dishes earn and which quietly lose money. Peak hours, staff, locations side by side.

CRM and campaigns

Segments, cashback, quests, prizes, broadcasts and influencer promo codes.

Bookings for chains

A call centre and bookings across every location, handled in one place.

Reviews and recovery

Catch an unhappy guest in time, compensate and win them back.

A discount leaves. A coin comes back.

You top up a marketing budget in OpenCoin. When a guest we brought pays, the budget splits in two.

Your budget in OpenCoin
Receipt from a guest we brought
Cashback to the guest, at the share you set
3% of that receipt to OpenRate
The guest comes back and spends it with you

A discount leaves your business and never returns.

A coin leaves, comes back, and records who came.

You pay only for the traffic we bring

If we bring 20% of your guests, you pay 0.6% of revenue. If we bring all of them, 3%. Card acquiring costs about 1.4% and brings no one.

A discount vs. OpenCoin

€
%

Discount

€90

A discount leaves your business and never returns.

OpenCoin

€72

Returns to your floor · €18 OpenRate's 3%

30 August 2026

One evening at DIZ’N’GO

A quest night with three international drinks brands. The venue got a full room and the evening’s revenue. The sponsors paid.

Each brand received its own breakdown of five in-venue polls: research at the moment of consumption.

€9.7k

venue revenue for the evening

30%

of the room completed the quest

271

tasks completed

81

prizes handed out

61

posts tagging the sponsors

The menu is free. You pay for guests and marketing.

Menu

€0

per location / month

For every venue. This is where you start.

  • QR menu
  • Ordering from the table
  • Dish ratings
Book a demo
Most chosen

Growth

€59

per location / month

For venues ready to invest in bringing guests back.

  • Everything in Menu
  • Cashback on receipts
  • Accept OpenCoin and set the share of the bill it covers
  • Guest analytics and CRM
Book a demo

Marketing

€119

per location / month

For venues running campaigns, not just cashback.

  • Everything in Growth
  • Quests and prizes
  • Broadcasts
  • Influencer promo codes
  • Events with brands
Book a demo

Enterprise

from€1,500

per location / month

For restaurant chains. Implementation is quoted per project.

  • Chain call centre
  • Bookings across locations
  • POS integrations
  • Dedicated support
Book a demo

What OpenRate costs you

€
%

€116.60per month1.2%of your revenue

Card acquiring costs about 1.4% and brings no one. Delivery platforms take 30%.

Your first budget is on us

New venues get starter OpenCoin and a higher plan to try. Hand out cashback without spending your own money and see who comes back.

Guest rewards come from your OpenCoin budget on any plan. Our 3% applies only to receipts from guests we brought and is deducted from the same budget.

Questions owners ask

Do I need to replace my POS?

No. The numbers come from fiscal receipts that guests upload, starting in the first month. If your POS is one we integrate with, we connect to it for a fuller picture.

Do guests have to install an app?

Not to open the menu or order: they scan the QR code on the table. They sign up when there is something to earn, such as cashback on their receipt.

How is the 3% calculated?

Only on receipts from guests OpenRate brought to you, deducted from your marketing budget. Guests who found you on their own cost you nothing.

What does it cost to start?

Nothing. The Menu plan is €0 per location, and new venues get starter OpenCoin to try cashback.

Where do you work?

Venues in Kazakhstan use OpenRate today. Poland is next, then Germany and the Balkans.

Find your plan

Do you already have a POS integration?
Do you want campaigns and quests beyond cashback?

Recommended plan:Growth

Book a demo

Tell us about your venue and we will get back to you by email.

Prefer email? Write to

sales@openrate.tech

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